Frequently Asked Questions


International Shipping is available Worldwide.

If placed before 11 AM EST, your order will be shipped same day. If placed after 11 AM EST, your order will ship next business day. 

Orders are shipped from Pennsylvania, so if you're on the East Coast or in the Midwest, 2-3 business days. If you're on the West Coast, 3-5 business days. 

UPS Ground within Contiguous US; USPS Alaska & Hawaii 

Unfortunately, UPS does not ship to PO Boxes!

Under Construction

If you need to change or cancel your order, please contact our Customer Service team immediately at or 215-682-7500.

We process orders within 1-3 hours on business days, and once our warehouse receives your order, we will be unable to make any changes.

We are generous, so we always recommend sizing down, especially in our woven bottoms. Visit our Size Guide  for Jofit specific measurements. 

View our Return / Exchange policy HERE! or 215-682-7500 within our business hours. Monday - Thursday 9am to 5pm EST
Friday 9am to 1pm EST