Privacy Policy

Privacy Policy

Effective Date: 3.3.21

At JOFIT LLC (“JOFIT,” “we,” “us” or “our”), your privacy is important to us and we acknowledge that you may have concerns regarding the use of your personal information. With the following privacy policy (“Privacy Policy”), we intend to explain what information we collect about you from your visits to our website available at www.jofit.com (the “Site”) and how we use and share that information.

Information Collected

JOFIT collects personally identifiable information (information that identifies you as an individual) that you may provide to us in the course of using the Site, including your name, mailing address, phone number, email address, date of birth, location, account password. This information is collected and stored electronically when you make a purchase, create an account with us, write a review or ask a question about a product, sign up for our newsletter, opt-in to receiving e-mails and text messages from us, contact us via our “Contact” page, use the Site’s live chat support function or otherwise communicate with us. We use a third party payment processor to collect and process your credit card information when you make a purchase.  JOFIT does not store payment card information.

JOFIT may also automatically collect non-personally identifiable information (information that does not identify you as an individual) about your computer hardware and software when you use the Site. This information may include your IP address, browser type, the URL of the previous website you visited, the web pages and advertisements you view or select, the types of services you use, access times, geographic location, and other technical information such as protocol status and substatus, bytes sent and received, and server information. We may also collect information about how you interact with the Site.

Use of Information

We may use the information we collect for any of the following purposes:

  • to provide the Site to you and to improve the Site through technical troubleshooting and analyzing how users interact with the Site.
  • to create a more personalized shopping experience.
  • to provide our products and services and otherwise operate our business.
  • to administer and manage your account.
  • to provide you with rewards earned, including when you refer a friend to JOFIT;
  • to include you on mailing lists and advertise and promote our products and services.
  • for customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site.
  • to fulfil your requests, such as those related to ordering;
  • to communicate effectively with you; and
  • for other purposes we may notify you of when we collect information from you.

Sharing of Information

  • With Third Party Service Providers Performing Services on Our Behalf. We may share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, provide advertising and marketing services, provide data analysis services, process payments, or send out e-mail, text messages and other communications about the Site, our products and/or any promotions we may offer.
  • For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
  • Changes of Control. We may transfer information, including your personal information, in connection with, or in anticipation of, a change of ownership or control by or of us or any affiliated entity (in each case whether in whole or in part).

JOFIT will share personal information with third party marketing partners for commercial purposes.

Cookies and Other Information Collection Tools

What are cookies? Cookies are information files that are placed on the hard drive of your computer by your browser. Cookies allow websites to remember users’ activities and visits to a website or online service. Cookies may store unique identifiers, user preferences and other information.

Duration of Cookies. We may use either “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for longer periods or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.

Why do we use them?

  •  To Help Run Our Site and Determine How our Site is Used. At JOFIT, we may use cookies and other data collection tools (such as web beacons) to help us improve the Site and the experience of visitors to our Site by providing us with information about the number of unique visitors we host on the Site over any given period of time and which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. Cookies are also used to remember user screen names so multiple logins are not necessary. The information generated by the cookie about your use of the Site (including IP address) is transmitted to our data collection tool service providers. For example, we use Google Analytics to help analyze how users use the Site. If you would like to opt-out from the use of your information by Google analytics, you may use Google’s analytics opt-out browser add-on designed for this purpose.
  • To Market our Products and Services. We use third party digital marketing service providers that may collect personally identifiable information about an individual consumer’s online activity over time and across different websites.  When users visit our Site, these third-party digital marketing service providers use information collected though cookies they place on our Site to match those users with consumer based demographics that allows us to better understand our customer base and also serve digital advertising to you on other websites where these third party digital marketing service providers operate based on consumer location, shopping patterns and behaviors.

How do I control cookies? Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet, or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking, or rejecting them may prevent access to some features available through the Site. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org.

Reviewing and Changing Your Information

If you create a profile on our Site, you may change the information you provide in connection with your account by logging on to your account through our Site or by emailing us at customerservice@jofit.com.

Opting out of Marketing Communications

You may opt-out of receiving email marketing communications from us by using the “unsubscribe” link in our emails, or by emailing us at customerservice@jofit.com. To opt-out of physical mailings and telephone communications, or to add your name to our do-not-share list, you may email us at the above address or call us at 866-99-JOFIT. We will remove your name from our list (and the list we may share with third parties) as soon as possible after we receive your request. Please be aware, however, that even after your request is processed, we may, for a time, retain residual information about you in backup and/or archival copies of our database.

Security

To help prevent unauthorized access or disclosure and maintain data accuracy we have put in place reasonable appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

No Absolute Safeguards

Although we will use reasonable efforts to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for any disclosure, loss, corruption or unauthorized acquisition or misuse of any of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our reasonable control.

Links to External Websites

Our Site may contain links to third party websites and services. Any access to and use of such third-party websites and services is not governed by this Privacy Policy, but is instead governed by the privacy policies of the third party operators of such websites and services, and we are not responsible for the information practices of such third parties.

Do Not Track

Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.

Children

We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.

Additional Information for Individuals in the European Economic Area

With respect to “personal data” as defined by Regulation (EU) 2016/679 that you may provide to us through the Site, we serve as the “controller.”

We provide the Site from servers located in the United States. If you are accessing the Site from the European Union, we will only transfer your personal information to the United States through the use of appropriate safeguards. We process personal information to pursue our legitimate business interest to operate the Site and provide you with our products and services, as further described in the section titled “Use of Information” above. To learn more about with whom, we share your personal information please refer to the section titled “Sharing of Information” above.

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulation. 

You have a right to access your personal information, rectify inaccurate personal information kept about you, request the erasure of personal information and to request that we restrict the processing of your data in certain circumstances. If you wish to exercise any of these rights, please contact us at the contact information provided below in writing, and allow reasonable time for your request to be fulfilled. You also have the right to lodge a complaint with a supervisory authority.

Contact Information, Questions and Changes in Information

If you have any questions regarding this Privacy Policy or to request changes to your personal information, please contact us:

By phone:        866-99-JOFIT

By e-mail:        customerservice@jofit.com

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Your continued use of the Site after we either personally notify you or generally post such changes on the Site will constitute your acceptance of those changes.